Key Value Adds

CIA Logistics offers a full-circle solution for all our client's freight requirements. Being a
freight service management provider, we pride ourselves on our people, processes and industry reputation to ensure the highest possible level of service and capability. Specifically, what sets us apart from the competition is:

Independence

We are not aligned or affiliated with any freight companies, and always strive to find the optimum solution based on our client's needs. Our list of partner freight companies Australia wide grows every year, giving you optimal options.

Holistic Approach

Our deep experience allows to take a strategic as well as operational view of your freight needs and action decisions accordingly

People & Knowledge

The over 26 years in the industry, our knowledge of freight carriers, key contacts, routes, lanes and prices allows us to offer the best choice to our clients, along with strict confidentiality

Efficiency

One point of call and one invoice for all your freight needs – whether using one carrier or 10

Range of Core Services

Relationship and client service management, exceptions management, consolidated invoicing, active consignment tracking, KPI reporting and specialist timeslot management

Solution Structures

Whether our clients use a courier service or send large pallets and containers, we can customize and implement a solution structure totally based on your needs

KPIs

We will agree on and track a series of Key Performance Indicators, with regular meetings to review performance as required